Community Index

Tool Description

The objective is “to observe and evaluate the relevance and quality of the relationship between an organization and its community of reference through a dashboard of indicators”. These indicators monitor the “community mission of the institutions”.

A mission that is such if it becomes “enabling the generation (and subsequent evaluation) of social impact”.

It’s a work in progress method that is still under development at the moment of writing this text, but it is very relevant for SSE:

LIST OF INDICATORS:

Identity dimension: recognition and community support received

• accountability tools and strategies
• reputation
• volunteering and active citizenship

Inclusive dimension: quality of the involvement of the reference community

• level of involvement (breadth and intensity)
• diversity and inclusion
• inclusive governance

Ecosystem dimension: quality of interdependence and orientation towards territorialization

• Territorial networks: breadth and heterogeneity
• cooperation and purpose
• multi stakeholdership and territory (plural governance and openness toward the territory)

Transformative dimension: outcomes and changes generated on the reference contexts

• impact: width and depth
• community and territory (territory development and environment)
• workers and employers