Community Index

Tool Description

The objective is “to observe and evaluate the relevance and quality of the relationship between an organization and its community of reference through a dashboard of indicators”. These indicators monitor the “community mission of the institutions”.

A mission that is such if it becomes “enabling the generation (and subsequent evaluation) of social impact”.

It’s a work in progress method that is still under development at the moment of writing this text, but it is very relevant for SSE:

LIST OF INDICATORS:

Identity dimension: recognition and community support received

  • accountability tools and strategies
  • reputation
  • volunteering and active citizenship

Inclusive dimension: quality of the involvement of the reference community

  • level of involvement (breadth and intensity)
  • diversity and inclusion
  • inclusive governance

Ecosystem dimension: quality of interdependence and orientation towards territorialization

  • Territorial networks: breadth and heterogeneity
  • cooperation and purpose
  • multi stakeholdership and territory (plural governance and openness toward the territory)

Transformative dimension: outcomes and changes generated on the reference contexts

  • impact: width and depth
  • community and territory (territory development and environment)
  • workers and employers

Aims

The C-Index aims to observe and evaluate the relevance and quality of the relationship between an organization and its / their community of reference, through a dashboard of indicators useful for monitoring the community mission of the institutions, as an element enabling the generation (and subsequent evaluation) of social impact.

 

Recommended for

Links and downloads

https://www.aiccon.it/community-index-per-misurare-il-valore-e-la-qualita-dei-soggetti-comunitari-seconda edizione/

https://mk0wwwaicconitmky98w.kinstacdn.com/wp-content/uploads/2021/02/CIndex2021DEF.pdf

Created by

AICCON and Prof. Stefano Zamagni (Italy)

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