The objective is “to observe and evaluate the relevance and quality of the relationship between an organization and its community of reference through a dashboard of indicators”. These indicators monitor the “community mission of the institutions”.
A mission that is such if it becomes “enabling the generation (and subsequent evaluation) of social impact”.
It’s a work in progress method that is still under development at the moment of writing this text, but it is very relevant for SSE:
LIST OF INDICATORS:
Identity dimension: recognition and community support received
- accountability tools and strategies
- volunteering and active citizenship
Inclusive dimension: quality of the involvement of the reference community
- level of involvement (breadth and intensity)
- diversity and inclusion
- inclusive governance
Ecosystem dimension: quality of interdependence and orientation towards territorialization
- Territorial networks: breadth and heterogeneity
- cooperation and purpose
- multi stakeholdership and territory (plural governance and openness toward the territory)
Transformative dimension: outcomes and changes generated on the reference contexts
- impact: width and depth
- community and territory (territory development and environment)
- workers and employers
The C-Index aims to observe and evaluate the relevance and quality of the relationship between an organization and its / their community of reference, through a dashboard of indicators useful for monitoring the community mission of the institutions, as an element enabling the generation (and subsequent evaluation) of social impact.
Processes of Social Impact Assessment
Links and downloads
AICCON and Prof. Stefano Zamagni (Italy)